NYU School of Medicine WTC Health Program Clinical Center of Excellence

A Message to Our Members Regarding COVID-19

Dear members,
Our hearts go out to everyone who has been impacted by the COVID-19 outbreak in any way.
Your wellness is important to us. Please rest assured that NYULH is continuously assessing this rapidly evolving situation and we are reviewing the latest information from public health authorities and our hospital leadership to ensure that our procedures are aligned with the best and most appropriate measures to protect you and our staff while continuing to meet your needs.
We’d like to provide an update on the actions that NYU Langone Health and our clinic are taking to help prevent the spread of the virus and support our commitment to the health and well-being of our members, our staff, and our communities.
We have implemented the following measures:

Monitoring Visits:

We are currently conducting monitoring visits via telephone or video. Physical components such as the spirometry, physical, x-ray and labs will be deferred to a later date.

Our Medical and Mental Health Team:

If you have any questions or concerns regarding your care or the current COVID-19 situation, our WTC doctors are available to chat. Let us know and we’ll give you a call.

What To Do If You Experience COVID-19 Symptoms:

If you have COVID-19 symptoms such as fever, cough and shortness of breath, contact your primary care doctor, or sign into MyChart and make a Virtual Urgent Care appointment. It is not advisable to visit the Emergency Department if your symptoms are not severe. See the below section on Additional Information on COVID-19 for more information. 

NYU Virtual Urgent Care:

Please take advantage of our Virtual Urgent Care when needed, especially when you experience flu-like symptoms.
For more for additional information on COVID-19, please visit our Resources page.
We take your health and safety seriously and will continue to monitor this situation.
Stay well,
The staff and clinicians at the NYUSOM WTC Health Program Clinical Center of Excellence