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NYU School of Medicine WTC Health Program Clinical Center of Excellence

As the 19th anniversary of September 11th approaches, we reserve a special moment in our thoughts to remember the responders and survivors and honor the memory of the victims on that day. In the aftermath of 9/11 and in the years that have passed, responders and volunteers showed our country and the world their relentless resolve and how the attacks brought people together.

As we are faced with another wide-scale crisis, the COVID-19 pandemic, we strive to adapt to the existing and changing needs of our members. We understand that the anniversary is a difficult time for many, and that the current circumstances have added additional stress during this time. Just like we have offered in the previous years, we urge our members to reach out to our clinic if they need extra support.

We continue to see an increase in 9/11 responders with medical and mental health conditions related to their exposures 19 years ago and we are witness to the impact these have had on their well-being. The NYU School of Medicine WTC Health Program Clinical Center of Excellence recommit ourselves to our mission and express our dedication to provide support and care for our members for years to come.

A Message to Our Members Regarding COVID-19

Dear members,

Our hearts go out to everyone who has been impacted by the COVID-19 outbreak in any way.

Your wellness is important to us. Our NYU CCE is currently offering telehealth (phone and video) appointments for your annual monitoring exams. Medical treatment and follow-up appointments are available via telehealth and in-person for select physicians. Our psychologists offer appointments via telehealth. Please call our main office line at (212) 263-7335 for any questions or to schedule your appointment. If you are not able to reach us, please leave a detailed message and callback number and we will return your call.

What To Do If You Experience COVID-19 Symptoms:

If you have COVID-19 symptoms such as fever, cough and shortness of breath, contact your primary care doctor, or sign into MyChart and make a Virtual Urgent Care appointment. It is not advisable to visit the Emergency Department if your symptoms are not severe. See the below section on Additional Information on COVID-19 for more information.

NYU Virtual Urgent Care:

Please take advantage of our Virtual Urgent Care when needed, especially when you experience flu-like symptoms.

For more for additional information on COVID-19, please visit our Resources page.

We take your health and safety seriously and will continue to monitor this situation.

Stay well,

The staff and clinicians at the NYUSOM WTC Health Program Clinical Center of Excellence